The Student Business Office will begin processing financial aid refunds weekly after the 100 percent drop period for the 2019 spring semester. Excess funds will be disbursed within 14 days from when funds are credited to the student’s account (not when they are awarded). Students can view when their funds are posted to their account in the E-Commerce system.

All students are encouraged to set-up an E-Refund profile in E-Commerce to have their refund direct deposited. Students should allow at least 24-48 hours depending on their financial institution for the funds to be credited.

Students who do not enroll in E-Refund will have their refund disbursed by check and mailed to the student’s preferred mailing address as indicated in university records.

A notification will be sent via email once funds have been disbursed.

For more information, contact the Student Business Office at 210-431-3929 or studentsaccounts@ollusa.edu.