OLLU will no longer issue student refunds to a credit card account. All refunds will be through e-refund or a check sent to the student’s preferred mailing address as indicated in University records. If a mailed check is not received at the preferred address, there is a 10-business day waiting period before a replacement check can be issued.
The fastest and easiest refund method is e-refund. Students who have not signed up for e-refund can do so in the myOLLU portal:
- Click the E-Commerce button
- Accept the Financial Responsibility Policy
- Select E-Refunds
- Select Set Up Account
- Select Account Type
- Enter checking account information
- Click Continue
- Check Agree
- Click Continue
You will receive a message stating that your information has been saved.
When e-refunds are disbursed, students will receive email notification.
If you have any questions, please contact the Student Business Office at studentaccounts@ollusa.edu.