Student Business Office will begin issuing financial aid refunds on Sept. 12
The Student Business Office will begin processing financial aid refunds weekly after the 100 percent drop period for the 2018 fall semester. Excess funds will be disbursed within 14 days from when funds are credited to the student’s account (not when they are awarded). Students can view when their funds are posted to their account in E-commerce at any time.
All students are encouraged to set up an E-refund profile in E-Commerce to have their refund direct deposited. Students should allow at least 24 hours for the funds to be credited to their financial institution.
Students who do not enroll in E-refund will have their refund disbursed by check and mailed to the student’s preferred mailing address as indicated in university records.
Notification via email will be sent once funds have been disbursed.
For more information, contact the Student Business Office at 210-431-3929 or at firstname.lastname@example.org.