OLLU Ellucian Systems will be down on Friday
As part of an effort to improve the Ellucian Managed Cloud Service offering that OLLU participates in, the Ellucian vendor is modernizing all environments by moving the OLLU cloud instance into an Ellucian Resource Domain. This is necessary to improve stability, up time, and quality of service delivery. This is required of all Ellucian clients who are on the Ellucian Cloud.
In order to make these improvements, OLLU Ellucian systems will be unavailable on Friday, April 28, from 11 a.m.-7 p.m. As a reminder, April 28 is a half day for students, faculty and staff due to the Fiesta holiday.
Systems Affected are: Colleague, Self Service (including Time Entry), Saints Connect Advise, Touchnet ecommerce, Ellucian Workflow, ImageNow linking, Informer reporting, all integrations to systems that use Colleague data (i.e. Bookstore, Synoptix, Acalog, Library, Chartwells, Medicat, Symplicity, Adirondack, TimelyMD, GivePulse). This affects both Production and non-Production environments.
Email will not be affected. A temporary page will be placed on the “Current Students” and “Faculty and Staff” pages of the OLLU website to allow access to Blackboard and the email system.
This update was originally planned for March 17 but had to be postponed due to the vendor’s schedule.