This document outlines the differences between Microsoft Teams and Dialpad Meetings and provides clear guidance on when to use each platform.
Category: Employee News
OLLU Policies Site: Your Central Resource for University Policies
Dear OLLU Community,
The Office of Institutional Compliance (OIC) would like to remind all employees of the SharePoint OLLU Policies Site, our centralized resource for accessing University policies.
OLLU policies are organized by topic to make it easier to locate the guidance you need, including:
- Academic
- Compliance
- Culture
- Employment
- Financial
- Health & Safety
- IT
- Students
- University Operations
We encourage employees to become familiar with the site and refer to it whenever questions arise regarding University requirements, responsibilities, or procedures.
Questions About a Policy?
For questions regarding University policies or assistance identifying the appropriate policy or department, please contact the Office of Institutional Compliance at compliance@ollusa.edu. OIC will assist with your question or direct you to the appropriate University department.
For questions specifically regarding Academic Policies, Procedures, Guidelines & Statements, please contact Academic Affairs at AcademicAffairs@ollusa.edu.
Access the OLLU Policies Site:
OLLUPolicies – Home
A New Year, A Shared Mission: OLLU Welcomes 2026–27 at Faculty/Staff Convocation
Our Lady of the Lake University officially welcomed the 2026–27 academic year with Faculty/Staff Convocation, bringing together faculty and staff to celebrate OLLU’s accomplishments, recognize outstanding service and look ahead to the year ahead.
The gathering provided an opportunity for the university community to reflect on the progress and achievements of the past year while preparing for the opportunities and priorities that will shape the new academic year.
During the program, President Chávez shared remarks on what the OLLU community can expect in 2026–27, highlighting the university’s continued momentum and the important work ahead. The event also celebrated university accomplishments and the collective contributions of faculty and staff who help advance OLLU’s mission each day.
Celebrating Service to OLLU
A special part of the celebration was the recognition of this year’s Service Award recipients:


- Dr. Heather Herrera
- Newman Wong
- Gianno Gomez
- Veronica Martinez Borrell
Their dedication and contributions to the university were recognized as part of the celebration, honoring the important role employees play in strengthening the OLLU community.
Let the Games Begin: OLLU Lotería
The convocation also introduced a little friendly competition with the first-ever OLLU Lotería game.
Bringing a uniquely OLLU twist to a beloved tradition, the game gave faculty and staff an opportunity to connect, have fun and celebrate the university community in a new way.











From recognizing those who have dedicated their talents to OLLU to looking ahead to the year to come—and even playing a little Lotería—Faculty/Staff Convocation set the tone for 2026–27: a year of connection, accomplishment and continued momentum.
Here’s to a new academic year and another year of moving OLLU forward—together.
Welcome Back! Join Us for UPDD Week, August 10–14, and Don’t Miss the Mandatory Convocation – State of the University on August 11
Welcome Back! UPDD Week Kicks Off August 10–14
The start of a new academic year is almost here, and we can’t wait to welcome everyone back for University Professional Development Days (UPDD), August 10–14! Join us for a week of learning, collaboration, connection, and plenty of fun as we prepare for an exciting 2026–2027 academic year. Throughout the week, you’ll find engaging sessions, opportunities to connect with colleagues, games, prizes, and a few surprises along the way.
Don’t Miss Convocation – State of the University (Mandatory)
The University Professional Development Days keynote speaker, Norman Wirzba, will deliver an inspiring and thought-provoking address. Faculty and staff are invited to attend the session from 9:00 a.m. to 10:00 a.m. Please remember that while most UPDD activities are encouraged but not mandatory, Convocation – State of the University on Tuesday, August 11, from 10:30 a.m. to 1:30 p.m. is a mandatory gathering for all faculty and staff. This important annual event will provide updates on the university’s direction, priorities, and vision for the year ahead and marks the official start of the new academic year together as one OLLU community.
Whether you’re attending one session or many, we hope you’ll take advantage of this opportunity to reconnect with colleagues, celebrate our shared mission, and build momentum for the semester ahead.
Celebrating Community
In addition to administrative updates, each quarterly gathering will recognize university accomplishments and milestones. This year’s Convocation will also mark the debut of the Customer Service Excellence Award, a new recognition honoring staff members that create a welcoming, respectful, and caring environment for students, colleagues, visitors, and the university community.
REMINDER: Submit a nomination by August 4th by 5pm below.
(If your nominee was not selected, please know that their contributions are valued and they may be considered during a future nomination period.)
We look forward to seeing you August 10–14—and kicking off an incredible 2026–2027 academic year together!
If You Get Spam… Send It Phishing! 🎣
Cybercriminals are getting more sophisticated, and phishing emails can look surprisingly convincing. If you receive a suspicious email, don’t forward it—especially not as an “FYI” to Paul Patillo or the IT team.
Instead, help keep our campus secure by reporting it directly:
- Open the suspicious email.
- Click the three dots button on the right-hand side of your email.
- Select PhishNotify.



Reporting suspicious messages through the Phish button allows IT to investigate and protect the OLLU community more quickly and efficiently.
When in doubt, don’t click—report it! Every reported phishing email helps make our inboxes safer.
OLLU Employee Summer Volunteer Day: A Garden Dedicted To St. Francis!
This Friday, August 7th, the OLLU Center for Service-Learning and Volunteerism and the Biology and Environmental Science and Sustainability Programs are partnering with the San Antonio River Authority to start a native pollinator garden on our campus. This new garden will be dedicated to St Francis of Assisi, for whom we are celebrating a Jubilee Year in 2026, and will be located on OLLU land behind our softball fields and alongside Elmendorf Lake Park. Last semester, we partnered with the Bexar County Audubon Society to build Bexar county’s first chimney swift tower on this area, this structure provides important shelter for locally threatened birds.
This week we are going to begin preparing the lot for future planting in October and we need your help! We will be “solarizing” the ground which means laying down cardboard and covering with mulch to allow the August sun to kill the undesirable plants underneath. This will allow us to start fresh with selected native flowers and shrubs. After lunch, come on out and join us – you should be prepared for the sun and to work with your hands, but we will provide gloves, sunscreen, tools, and plenty of ice cold water! If you have an OLLU t-shirt please wear it. Feel free to bring your family or friends, all are welcome! You can park by the softball fields or on Cesar Chavez Blvd near the Worden Building or walk over.
If you have any questions or concerns please reach out to Jesse at joharasta@ollusa.edu or at (210) 431-3990.
Taking a Fresh Look at Campus-Wide Email Communications
If it seems like your inbox has been filling up with more campus-wide emails lately, you’re not alone. That’s one of the reasons Our Lady of the Lake University is taking a fresh look at who can send broadcast emails to the entire campus community.
Right now, 56 individuals and offices are authorized to send messages to all faculty and staff. As part of this review, the university will be updating that list to reflect current roles and organizational changes. In some cases, authorized senders are no longer with the university or represent offices that no longer exist.
The goal isn’t simply to reduce the number of emails—it’s to make campus-wide communication more meaningful. By ensuring that broadcast emails are reserved for information that truly affects the entire university community, important announcements will be easier to recognize and less likely to get lost in a crowded inbox. At the same time, more targeted messages can continue to reach the people who need them most.
This review will also help establish thoughtful guidelines and consistent practices for campus-wide communications moving forward, making it easier for everyone to know when a message is intended for the entire OLLU community.
As this work continues, we’ll keep the campus informed about what’s being considered and invite feedback along the way. Your input will help shape a communication process that better serves everyone across the university.
OLLU Launches “State of the University” at 2026 Convocation: Recognize Excellence in Service
Our Lady of the Lake University (OLLU) will introduce a new tradition during its 2026 Convocation with the inaugural State of the University, a mandatory quarterly gathering designed to strengthen communication, transparency, and collaboration among faculty and staff.
Held four times each year — August, November, February and May — the State of the University will provide employees with regular updates on the university’s strategic priorities, institutional direction, key initiatives, and administrative policies. Cabinet members will deliver brief reports on their quarterly goals and accomplishments, offering faculty and staff a clear understanding of the university’s progress and priorities.
In addition to administrative updates, each quarterly gathering will recognize university accomplishments and milestones. This year’s Convocation will also mark the debut of the Customer Service Excellence Award, a new recognition honoring staff members that create a welcoming, respectful, and caring environment for students, colleagues, visitors, and the university community.
Every member of the OLLU community will have the opportunity to nominate a deserving colleague. Nominations must include specific examples describing when and how the employee demonstrated exceptional customer service, the actions they took, and the positive impact those actions had on students, coworkers, visitors, or other members of the university community. The deadline for submitting nominations is Tuesday, August 4, 2026, by 5pm.
Nominees should consistently demonstrate one or more of the following qualities:
- Exceptional service to students through compassion, responsiveness, patience, and professionalism.
- Kindness, courtesy, and respect toward students, colleagues, visitors, and community members.
- Pride in maintaining a clean, safe, attractive, and welcoming campus environment.
- Collaboration across departments to ensure seamless service and successful outcomes.
- Responsiveness, reliability, and clear, professional communication.
Initiative and problem-solving by removing barriers and taking ownership of challenges. - Professionalism, integrity, accountability, confidentiality, and ethical conduct.
- A positive, solution-oriented attitude, even during difficult situations.
- A commitment to continuous improvement and service excellence.
- A daily embodiment of OLLU’s mission and values through hospitality, service, community, compassion, respect, integrity, trust, and the spirit of Providence.
Celebrating Community
While the State of the University will focus on institutional updates and employee recognition, it will also celebrate the university community through interactive games, prizes, and giveaways.Lunch will be provided.
Submit a nomination by August 4th by 5pm below.
(If your nominee was not selected, please know that their contributions are valued and they may be considered during a future nomination period.)
Faculty Publish Research Advancing Science Communication and Student Learning
Faculty from Our Lady of the Lake University, The University of Texas at San Antonio, and St. Mary’s University have published a new peer-reviewed article in the inaugural issue of Literate Activity: Perspectives on Textual Practices in the World that explores how interdisciplinary teaching can strengthen science education and prepare students for today’s workforce.
The article, “Composing Science: Everyday Genres and the Power of Literate Activity,” highlights an innovative assignment developed in BIOL1410: Environmental Science & Sustainability II, a lower-division general education course at OLLU. The project brought together expertise from Environmental Science and English faculty to help students translate complex scientific concepts into engaging, public-facing formats like short-form animations, infographics, videos, games, and social media content.
In an era when misinformation is widespread and scientific issues such as climate change, biodiversity loss, pollution, and public health affect communities every day, scientists must do more than conduct research; they must also communicate their work in ways that are accurate, accessible, and meaningful to the public. This project demonstrates that science communication is not a “soft skill,” but an essential component of scientific literacy and professional preparation.
The publication also reflects the interdisciplinary philosophy of OLLU’s Environmental Science & Sustainability program, where students combine scientific knowledge with communication, creativity, critical thinking, and community engagement to solve real-world environmental challenges. By designing authentic assignments with audiences beyond the classroom, students gain practical experience developing the skills increasingly sought by employers and graduate programs.
The article features numerous examples of student-created projects developed in the course. Additional examples of student work can be viewed on the Department of Mathematics and Science YouTube channel (@OLLUDeptMathSci), on Dr. Briana Hauff Salas’s Instagram page (@brianasalasphd), or are available upon request. The full article is available open access here:https://wacclearinghouse.org/docs/literate-activity/v1n1/hum-crosswhite-salas.pdf
Campus Q – An Appreciation Event June 30th
HAPPENING TODAY!!
The President’s Cabinet invites all faculty and staff to join us for Campus-Q, a special Bar-B-Q celebrating another successful academic year and recognizing the dedication, service, and contributions of our employees.
Date: Tuesday, June 30
Time: 11:30 a.m. – 1:30 p.m.
Location: Mall Area
This gathering is an opportunity to celebrate another successful academic year, connect with colleagues, and recognize the impact of our collective work in support of OLLU’s mission and students. As a special thank you, members of the President’s Cabinet will be serving lunch.
Wear your favorite OLLU swag and show your Saints spirit as we enjoy great food, lawn games, fellowship, and a few fun surprises along the way.
Departments may determine their own office coverage and out-of-office arrangements during the event to support participation while maintaining essential services. We hope you will participate and enjoy this exciting event.
Please RSVP using the link below so we can plan accordingly.
Thank you for all you do to make OLLU a place of transformation, opportunity, and service. We look forward to celebrating with you!

