OLLU 24/7 medical and mental telehealth service for students launches today

OLLU is excited to offer a new telehealth program for students called OLLU Health. The service provides 24/7 access to medical and mental telehealth care, with no cost for the visit.

Whether students are feeling sick or overwhelmed, they will be able to talk to a licensed provider from a smartphone or any web-enabled device. Licensed providers are available to diagnose non-emergent medical conditions, prescribe medications and offer mental health support and wellness coaching via phone or secure video visits. Below are a few FAQs about OLLU Health.

Q. Who can use OLLU Health?

A. Any enrolled Our Lady of the Lake University student, whether on campus or accessing classes remotely.

Q. What services are available?

A. There are four services available 24/7 to students:

— Medical: on-demand access to a medical provider that can treat a wide range of common illnesses like cold and flu, sinus infection, allergies and more

— TalkNow: on-demand access to a mental health professional to talk about anything at anytime

— Scheduled Counseling: scheduled options to speak to a licensed counselor

— Health Coaching: access to a nutritional specialist to help students adopt healthier lifestyle behaviors related to sleep issues, weight management and more

Q. How can students access OLLU Health?

A. Students can go to http://www.OLLU.health to register for and access telehealth services. Students can then have visits from any web-enabled device – smartphone, tablet, laptop or desktop. Students must use their Our Lady of the Lake University email address to register.

Q. How much does a visit cost?

A. There is no visit cost for Our Lady of the Lake University students.

Q: Can OLLU Health services diagnose COVID-19?

A: OLLU Health will virtually assess symptoms and administer frontline care in a contained environment to limit the spread of illness. They will also give recommendations on need for testing vs. self-quarantine and where to go if testing or further care is needed.